Acceptance of the general conditions
Welcome to the website plantarse.es (from now on “Plantarse” or “web”).
The use and purchase of products on the website plantarse.es presupposes the reading, knowledge and acceptance of these General Conditions of Use and Contracting (hereinafter referred to as the Conditions) and all documents mentioned therein prior to the start of the contracting process and is governed by them.
The consumer, (hereinafter “You”), is informed of these General Conditions of Use and Contracting, which have been made known to you prior to the start of the contracting procedure.
You agree to be bound by these Terms and by our Data Protection Policy. For this reason, if you do not agree to the Terms and Conditions and the Data Protection Policy you should not use this website or the services it offers.
Any question or clarification related to these Conditions or to the Data Protection Policy can be sent through the means provided on our website in the contact section or by sending an email to firstname.lastname@example.org
The website plantarse.es belongs to ENTREPINOS PLANT BASED S.L. with CIF number B88476882 and registered office at Calle Argensola 14 28002 in Madrid.
Visits and use of our website
By using this website and/or placing orders through this website you agree to
Use this website only to make inquiries or legally valid orders; do not place any false or fraudulent orders. If the company reasonably considers that an order of this nature has been placed, we will proceed to cancel it and inform the competent authorities
Provide us with your email address, your postal address and/or other contact details in a truthful and operational manner. You also agree that we may use such information to contact you if necessary.
To provide complete and truthful information. Otherwise we cannot guarantee that your order will be processed.
All the information that appears on the website plantarse.es and the intellectual property rights over the materials or contents of the website belong at all times to us or to those who have granted us a license for their use. You may use such material only with our permission or the permission of those who have granted us a license to use it.
However, you may use this website and its content to place orders or collect information from it to provide us with your data.
Viruses, hacking and other computer attacks
You must make proper use of our website at all times. You must not intentionally introduce viruses, worms, Trojans or any other technologically harmful program. Nor shall you attempt to gain unauthorised access to the website, the server on which it is hosted or any computer or server related to Plantarse. It also undertakes not to attack this page by means of denial of service or distributed service.
Failure to comply with this clause could result in violations under applicable law. We will inform the competent authorities of any irregular actions or actions that damage our website and service. Likewise, you will be denied access to our website and services in the event of non-compliance with this clause.
In any case, we will not be responsible for any data or losses that may result from a denial-of-service attack, viruses or any other technologically harmful or damaging program that may affect your computer, equipment or device as a result of using this website, downloading its contents or being redirected by it.
Similarly, we are not responsible for any data or loss arising from the use of links to other websites or third party materials contained on our website. Such links or content are provided for information purposes only and we have no control over the content of those sites and their materials.
You agree that communications between Plantarse and you will be made mostly in electronic form.
Notifications will therefore be deemed to have been properly made when they are made to either the postal or electronic address you have provided. Similarly, it will be understood that it has been received if the e-mail has been sent by us to the address you provided and has not been returned. And in the case where the communication is made to the postal address by ordinary or registered letter when it has not been returned to us.
Review of conditions
Plantarse reserves the right to review and/or modify these Conditions at any time. You will be subject to the policies and Conditions in effect at the time the order is placed, unless by law or the decision of competent bodies we must make changes retroactively to such policies, conditions of purchase or privacy policies.
Applicable law and jurisdiction
The use of our website as well as the purchase contracts concluded on it shall be governed by Spanish law. The parties submit, at their own discretion, for the resolution of conflicts and renounce any other jurisdiction, to the courts of the user’s domicile.
It also provides the following link for access to the European platform for out-of-court settlement of disputes online: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES
Plantarse will make complaint forms available to you. In the event that you need to use them, you can send a request to the email address email@example.com
Once the complaint has been received, Plantarse will provide you with an identification code or a written justification on paper or a durable medium so that you have a record of your claim or complaint.
Comments and suggestions
Your comments and suggestions are welcome. Please send them to us via our contact form.
These conditions of use and contracting were drawn up in November 2019.